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Terms and Conditions for The Ride Academy LTD – The Ride Tours

Welcome to The Ride Academy LTD – The Ride Tours. Before booking a guided motorcycle tour with us, please carefully read the following terms and conditions. By using our services and booking a tour, you agree to comply with these terms:

  1. Company Details: The Ride Academy LTD Address: The Ride Academy, Whitchurch Road, Christleton, Chester, CH3 6AE
  2. Services Offered: We offer guided motorcycle tours throughout the United Kingdom and Europe. Our tours are designed to provide participants with an exceptional and memorable experience exploring various destinations.
  3. Booking and Payment: To secure your place on a tour, a non-refundable deposit of £100 is required at the time of booking. The remaining balance is due one month before the scheduled tour departure date. Failure to make the full payment by the due date may result in the cancellation of your booking without a refund of the deposit.
  4. Cancellation and Refund Policy: a) If you decide to cancel your tour booking more than four weeks before the tour departure date, you will receive a refund of the tour fee, excluding the non-refundable deposit. b) If you cancel your tour booking within four weeks of the tour departure date and your slot is not filled by another participant, no refund will be given. c) In the event that your cancelled slot is filled by another participant, you will receive a full refund, including the non-refundable deposit.
  5. Liability and Disclaimer: While we strive to ensure a safe and enjoyable experience during our tours, motorcycle touring inherently involves certain risks. Participants are responsible for their own safety during the tour and must comply with all safety guidelines provided by The Ride Academy LTD. We shall not be liable for any accidents, injuries, losses, damages, delays, or expenses incurred during the tour.
  6. Intellectual Property Rights: All content on The Ride Academy LTD website, including but not limited to text, images, logos, and videos, is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
  7. User-Generated Content: Participants may have the opportunity to share their experiences through user-generated content (e.g., photos, videos, testimonials) on our website or social media channels. By submitting such content, you grant The Ride Academy LTD the right to use, display, and share this content for promotional purposes.
  8. Data Collection and Privacy: We collect personal data solely for the purpose of sending tour-specific information and providing booking-related services. Your personal information will be handled in accordance with our Privacy Policy.
  9. Contact Information: For any inquiries or assistance, please contact us at: Email: Phone: 01244659555

By booking a tour with The Ride Academy LTD – The Ride Tours, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Privacy Policy for The Ride Academy LTD – The Ride Tours

Effective Date: 24th July 2023

At The Ride Academy LTD – The Ride Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our online shop services. By accessing our website and booking a tour, you consent to the practices described in this policy.

  1. Information We Collect

1.1 Personal Information: When you book a tour or use our services, we may collect personal information, such as your name, email address, phone number, and billing address. This information is necessary for booking purposes and communicating with you about your tour.

1.2 Payment Information: To process tour payments, we may collect payment card details or other financial information. We use a secure third-party payment processor to handle this data securely, and we do not store payment card information on our servers.

1.3 Communication Data: If you contact us via email, phone, or any other communication method, we may keep a record of that correspondence to address your inquiries or provide support.

1.4 Website Usage Data: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and browsing behavior. This information helps us analyze website traffic and improve our website’s functionality.

  1. Use of Your Information

2.1 Providing Services: We use the collected information to process your tour bookings, communicate with you about tour-related updates, and ensure a smooth and enjoyable experience during the tour.

2.2 Marketing Communications: With your consent, we may send you promotional emails about our services, special offers, and events. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails.

2.3 User-Generated Content: If you submit user-generated content, such as photos, videos, or testimonials, we may use and display this content on our website and social media channels for promotional purposes.

2.4 Internal Analysis: We may use your data for internal purposes, such as analyzing customer preferences, improving our services, and tailoring our marketing efforts.

  1. Data Disclosure

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, processing payments, or analyzing website data. These service providers are contractually obligated to protect your data and use it only for the purposes specified by us.

3.2 Legal Compliance: We may disclose your information if required by law, court order, or government regulation to protect our rights, property, or safety, or that of others.

  1. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and offer personalized content. You can manage cookie preferences through your browser settings.

  1. Your Rights

You have the right to access, update, correct, and delete your personal information held by us. If you wish to exercise any of these rights or have any concerns about your data, please contact us using the contact information provided below.

  1. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The most current version of the Privacy Policy will be posted on our website with the effective date.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: Phone: 01244659555

By using our website and booking a tour with The Ride Academy LTD – The Ride Tours, you acknowledge that you have read, understood, and agreed to this Privacy Policy.